Welcome To
Family Emergency Room Georgetown
Walk-in & Scheduled Appointments
Emergency Care 24/7
Facility Information
Family Emergency Room at Georgetown is a leading healthcare destination in Georgetown, TX, dedicated to delivering high-quality care for patients of all ages. Since 2016, we’ve proudly served the community with a comprehensive emergency care with options for advanced specialty care. Our board-certified physicians work within modern, fully equipped facilities to provide precise diagnoses and effective treatment options. With a strong focus on personalized, patient-centered care, we ensure every individual receives tailored support throughout their health journey.
Emergency Room:
Open 24/7
Facility Address:
1210 W University Ave.
Georgetown TX, 78628
Insurances Accepted

- Emergency Care
All Insurance plans are accepted in Emergency Department regardless of network status.
For more information about emergency care visit:
Getting emergency care | HealthCare.gov
Medical Services
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Emergeny Care 24/7
Our emergency department is open 24/7 to provide immediate care for serious injuries, illnesses, or life-threatening conditions—no appointment needed.
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Mental Health
Our compassionate mental health professionals offer support for anxiety, depression, stress, and other behavioral health concerns, with therapy and treatment plans tailored to your needs.
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Imaging
We provide advanced imaging services such as X-rays, ultrasounds, and CT scans in a comfortable outpatient setting, with prompt scheduling and expert interpretation.
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Primary Care
Establish care with one of our providers for a preventative, personalized approach to your health. We offer wellness exams, screenings, chronic care management, and care planning to support long-term health.
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Virtual Care
Get care from the comfort of your home with our virtual visits—ideal for follow-ups, consultations, and non-emergency medical advice using secure video or phone calls.
Our Clinic Team
Meet the providers at Family Hospital Systems (FHS)

Bonnie Thomson
Primary Care Provider

Xenia Kempf
Primary Care Provider

Monique Graves
Primary Care Provider

Mona Saberi
Primary Care & Mental Health Provider
Virtual Care
(Texas Residents Only)
How Virtual Care Works

What Can Be Treated With Virtual Care?
- Conjunctivitis (Pinkeye)
- Allergies
- Sprain/Strain/Arthritis pain
- URI symptoms (Upper Respiratory symptoms)
- Swimmer’s Ear, Ear drainage
- Rhinitis/Sinusitis (Sinus Infections (acute sinusitis))
- Prescription refills-single 30 day supply for chronic meds (Conditions Apply) (no controlled substances)
- Rash/other skin complaints
- Insect Bites
- UTIs (urinary tract infections)
- Yeast Infections *(adults only)
- Vomiting/Diarrhea without fever
- Minor GI complaints (Nausea and vomiting) (Diarrhea) (Constipation)
- Flu-like symptoms
- Swimmer’s Ear, Ear drainage
- Covid-19 screening
- Toothache
- Abrasions/minor cuts/burns (First degree burns) (Minor scrapes and cuts) (Sunburn and other minor burns)
– Virtual Care services are provided as available. Virtual Care access is dependent on provider availability and cannot be guaranteed during all hours of operation.
Questions?
- Customer Support
- Billing Department
Billing Department
Phone: (737) 241-9033
Email: billing@familyhospitalsystems.com
Hours: Monday - Friday
9:00 am - 5:00 pm
No Insurance? No Probelm
Say Goodbye to Medical Bills!
Just like a gym membership, all services are included at no additional charge to our members.
It really is that simple.