Welcome To
Family Hospital at Bandera
Walk-in & Scheduled Appointments
Urgent & Emergency Care 24/7
Clinic, Mental Health, & More
Facility Information
Family Hospital at Bandera is your trusted healthcare destination in the heart of Texas Hill Country, proudly serving the Bandera community with comprehensive medical services for the whole family. Since 2024, we’ve been committed to delivering exceptional care through our team of board-certified physicians and advanced, modern facilities. Our focus on patient-centered care ensures you receive individualized attention and customized treatment plans designed to meet your unique health needs.
Hospital & ER:
Open 24/7
Facility Address:
8703 Bandera Rd
San Antonio, TX 78250
Insurances Accepted
All Insurance plans are accepted in Emergency Department regardless of network status.
For more information about emergency care visit:
Getting emergency care | HealthCare.gov
In-network with the following carriers:
- United Healthcare
- Curative
- Sana Health
- Medicare
- Medicaid
- Aetna
- BlueCross BlueShield of Texas
- Cigna
Legal Name of our clinic group is: Round Rock Outpatient Care PLLC
Medical Services
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Hospital Inpatient
Our inpatient care provides around-the-clock medical treatment and monitoring for patients who require extended stays, including recovery from surgery, illness, or serious health conditions.
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Emergeny Care 24/7
Our emergency department is open 24/7 to provide immediate care for serious injuries, illnesses, or life-threatening conditions—no appointment needed.
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Mental Health
Our compassionate mental health professionals offer support for anxiety, depression, stress, and other behavioral health concerns, with therapy and treatment plans tailored to your needs.
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Outpatient Imaging
We provide advanced imaging services such as X-rays, ultrasounds, and CT scans in a comfortable outpatient setting, with prompt scheduling and expert interpretation.
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Virtual Care
Get care from the comfort of your home with our virtual visits—ideal for follow-ups, consultations, and non-emergency medical advice using secure video or phone calls.
Our Clinic Team
Meet the providers at Family Hospital Systems (FHS)
Bonnie Thomson
Primary Care Provider
Xenia Kempf
Primary Care Provider
Monique Graves
Primary Care Provider
Mona Saberi
Primary Care & Mental Health Provider
Virtual Care
(Texas Residents Only)
How Virtual Care Works
What Can Be Treated With Virtual Care?
- Conjunctivitis (Pinkeye)
- Allergies
- Sprain/Strain/Arthritis pain
- URI symptoms (Upper Respiratory symptoms)
- Swimmer’s Ear, Ear drainage
- Rhinitis/Sinusitis (Sinus Infections (acute sinusitis))
- Prescription refills-single 30 day supply for chronic meds (Conditions Apply) (no controlled substances)
- Rash/other skin complaints
- Insect Bites
- UTIs (urinary tract infections)
- Yeast Infections *(adults only)
- Vomiting/Diarrhea without fever
- Minor GI complaints (Nausea and vomiting) (Diarrhea) (Constipation)
- Flu-like symptoms
- Swimmer’s Ear, Ear drainage
- Covid-19 screening
- Toothache
- Abrasions/minor cuts/burns (First degree burns) (Minor scrapes and cuts) (Sunburn and other minor burns)
– Virtual Care services are provided as available. Virtual Care access is dependent on provider availability and cannot be guaranteed during all hours of operation.
Questions?
Billing Department
Phone: (737) 241-9033
Email: billing@familyhospitalsystems.com
Hours: Monday - Friday
9:00 am - 5:00 pm
No Insurance? No Probelm
Say Goodbye to Medical Bills!
Just like a gym membership, all services are included at no additional charge to our members.
It really is that simple.